Legal rights

The following indicators describe evidence that may show this expectation being met. They do not exclude other ways of achieving it.

• Each detainee has a named and easily accessible Home Office contact to answer their questions and keep them informed of the progress on their case. Detainees are given the name and contact details of the responsible Home Office case owner.
• On site Home Office staff meet with detainees within 24 hours of arrival to answer questions and explain individual reasons for their detention, appeal and bail rights, how to obtain good quality independent legal representation and any other relevant matters.
• Detainees who have been detained following a custodial sentence understand their position and have appropriate documentation explaining their status, including any licence conditions.
• Detainees are given progress reports at least monthly and following any change of circumstances or submission of new information to the Home Office. Reports focus on progress and do not simply repeat previous information.
• All information is given to detainees in a language and format they understand. Interpreters are always available in interviews to allow detainees to express themselves fully and understand their rights and any important decisions.

The following indicators describe evidence that may show this expectation being met. They do not exclude other ways of achieving it.

• Casework is progressed promptly and case planning ensures that detention is for the shortest period that is reasonable to reduce the potential harmful impact of ongoing detention.
• There is effective oversight of case planning.
• Detainees are only held for reasons that are legitimate and for purposes that are achievable within a reasonable period of time.
• Detention is reviewed regularly, taking full account of factors for and against the decision to detain, alternatives to detention, and any information/assessment of vulnerability held by the centre.

The following indicators describe evidence that may show this expectation being met. They do not exclude other ways of achieving it.

• Detainees are able to speedily obtain regulated and good quality independent legal advice and representation in a language they understand, including prompt and unrestricted access to advice surgeries when needed.
• Detainees receive information on how to complain about poor quality legal representation. Centre staff are alert to detainees being exploited by poor or fraudulent advisors.
• Detainees are able to contact their legal representatives without impediment and can take copies of legal documents before sending them to legal representatives, the Home Office, tribunal or courts.
• Detainees are able to communicate with their legal representatives confidentially by phone, fax, letter, email and video conferencing.
• In appropriate cases, detainees are able to have their legal representatives, and interpreter if necessary, present during interviews with immigration staff and are provided with a copy of interview notes or recordings.
• Detainees have prompt and unrestricted access to private legal visits.
• Legal representatives have access to their laptops and a phone, and can arrange to pay for the centre’s telephone interpretation facilities if needed.
• Detainees have prompt access to their Home Office and medical records and are advised of their right to request them.
• External doctors commissioned to report on the health of detainees are given prompt access.
• Detainees have access to up-to-date legal textbooks, their personal documentation and other reports or material necessary to help their immigration or asylum case.

The following indicators describe evidence that may show this expectation being met. They do not exclude other ways of achieving it.

• Bail application forms and information about procedures are available.
• Detainees receive proper notice of bail and appeal hearings, and are able to attend on time.
• On conclusion of a bail hearing, detainees have a copy of the bail notice and understand the reasons for any refusal of bail.
• Detainees are not transferred when this would frustrate a bail application listed locally.
• Detainees receive copies of bail summaries by 2pm on the working day before their bail hearing, regardless of whether or not they are legally represented. Where the detainee cannot read English, the contents are explained in a language they understand.