Personal safety

The following indicators describe evidence that may show this expectation being met. They do not exclude other ways of achieving it.

• Detainees are made aware of behaviour that is unacceptable through a well-publicised policy and are informed of the consequences of victimising others.
• There is an effective strategy to reduce violence, antisocial behaviour and other factors that lead to feelings of insecurity, which is based on a thorough analysis of relevant data.
• The strategy involves all agencies or individuals involved in the care and management of detainees, including the Home Office, voluntary and community sector groups and, where appropriate, friends and family.
• Detainees are consulted on and involved in determining how their lives in detention can be made safer, and on how positive behaviour can be promoted and conflicts resolved.
• Detainees know where they can get help to report fear, victimisation or violence, or to resolve conflicts.
• Staff supervision provides protection for detainees in all areas of the centre.
• Allegations of bullying behaviour and other forms of victimisation are addressed promptly, consistently and fairly, incidents are investigated thoroughly and outcomes are recorded.
• Staff engage in and promote positive and supportive relationships, and identify and address problematic behaviour, including unwanted sexual attention. Mediation is used to help resolve disputes where appropriate.
• Victims of violent or other antisocial behaviour are supported and protected, and perpetrators receive support to change their behaviour.
• Staff identify detainees who self-isolate and provide support to encourage them to participate in the life of the centre.
• Any rewards scheme encourages participation in the regime and is not punitive.