Leadership and management of respect
We consider leadership and management only insofar as it has a direct and observable impact on outcomes for prisoners. The term ‘leaders and managers’ may include any member of staff, including those working for contracted services, and the management hierarchy, including commissioners. Our judgements relate to how leaders and managers support or obstruct the achievement of our Expectations. We do not assess leadership and management in isolation, nor do we do so comprehensively. Our judgements will be presented at the end of the relevant healthy prison test summary.
65. Respectful outcomes for prisoners are supported by effective leadership and management.
The following indicators describe evidence that may show this expectation being met, but do not exclude other ways of achieving it:
- Leaders and managers take personal responsibility for providing decent living conditions.
- Leaders and managers model and encourage respectful behaviour among staff and prisoners.
- The organisational culture promotes supportive relationships between staff and prisoners.
- The regime promotes prisoner responsibility.
- There is a clear strategy for listening to and taking account of prisoner perceptions.
- There is a strong commitment to equality and diversity.
- Strong partnership arrangements support health and well-being.